IRIS - INTELLIGENT REVENUE INTERACTION SYSTEM

ANSWERS EVERY LINE, DAY OR NIGHT

EVERY CALL ANSWERED.
EVERY LEAD
  BOOKED.

IRIS picks up in zero rings, books the appointment,  answers the question, and texts back the ones it misses. 24 hours a day.

24/7

Coverage

0 Rings

AVG. Pickup

2 Languages

Live, Mid-Call

IRIS AI Receptionist Architecture

📞
Incoming Call
Customer contacts business IRIS answers instantly

IRIS

Intelligent Reception
& Interaction System
💬
Conversation
Answers questions
Collects customer details
Qualifies lead
📅
Scheduling
Checks availability
Books appointment
Updates calendar
Confirmed
SMS confirmation
Email notification
Lead saved in CRM

WHAT IRIS HANDLES ON EVERY LINE

Answers 24/7

No busy signal, no holiday closure, no after-hours voicemail. IRIS picks up every time, day or night.

Books Appointments

Checks you real calendar and confirms a time while the caller is still on the line.

Answers FAQs

Pricing, Hours, Service Area, Insurance, Financing. Whatever callers ask the most.

Texts Back Missed Calls

Anyone IRIS can't catch gets a text within seconds, so a busy moment never turns into a lost customer.

Syncs To Your CRM

Every Call, booking, and note lands where your team already works.

ONE RECEPTIONIST, EVERY LANGUAGE

IRIS Hears Which Language Your

Caller Speaks - And Answers In It

Built for neighboods like Little Saigon, where a singke business fields calls in English and Vietnamese in the same afternoon IRIS switches mid-call. No menu, no press 2 for vietnamese.

DETECT

Listens First

Identifies the caller's language from the first few words spoken

RESPOND

Answers Natively

Speaks back with natural pacing and tone, not a robotic translation

SWITCH

Adapts Mid-Call

If a caller switches languages partway through, IRIS follows without missing a beat

IRIS Multilingual AI Receptionist

Breaking language barriers with real-time English & Vietnamese conversations

👤
Customer

Xin chào, tôi muốn đặt lịch sửa xe.

IRIS

AI Receptionist
Real-Time Voice Intelligence
🇺🇸 English
🇻🇳 Tiếng Việt
🏢
Business

Appointment booked.
Lead captured.

🇺🇸 IRIS (English)

"Thank you for calling Lane Auto Service. How can I help you today?"

🇻🇳 IRIS (Vietnamese)

"Cảm ơn quý khách đã gọi. Tôi có thể giúp gì cho quý khách hôm nay?"

CALL-CENTER VOLUME, WITHOUT THE CALL CENTER

Built To Handle Real Volume

And Turn It Into Revenue

Unlimited

Concurrernt calls answered at once

0 Rings

Average time  to pickup

Every Call

Scoredand routed by intent

Built-In

Upsell and cross-sell prompts

Lead Qualification

  • Asks the right questions before a call ever reaches your team
  • Flags budget, timeline, and urgency automatically

Warm Handoff

  • Routes hot leads to a live rep in real time
  • Sends everything else straight to your calendar

Sales Support

  • Surfaces add-on services and seasonal offers on the call
  • Follows up by text on anything left unbooked

FOR SERVICE BUSINESSES

HVAC, Auto Shops, And Contractors

Dispatch style calls handled the way your team already thinks about them. By job type, urgency, and service area.

HVAC

Heating & Cooling

  • Triages no cool/no heat calls by urgency
  • Books maintenance plans and seasonal tune ups
  • Quotes trip fees and service area coverage

AUTO

Auto Shops

  • Schedules drop offs and estimates by vehicle
  • Answers questions on parts availability and pricing
  • Texts cusotmers when their vehicle is ready

CONTRACTING

  • Books walkthroughs and estmate appointments
  • Collects job details and photos ahead of the visit
  • Follows up on quotes that haven't closed

FOR CLINICS & PRACTICES

DENTAL AND

MEDICAL CLINICS

Patient facing calls handled with a calm, consistent front desk, even during your busiest hours.

DENTAL

Dental Offices

  • Books cleanings, checkups and new patient exams
  • Answers insurance and financing questions
  • Sends appointment reminders and rescehdules

MEDICAL

Medical Practices

  • Scheudles and confirkms patient visits
  • Answers hours, location, and referral questions
  • Routes urgent calls to the front desk immediately

HEAR IRIS LIVE

Demo call IRIS live and see how it works!

TALK TO IRIS

See It On Your Own
Business Line

Tell us about your business and we will set up a walkthrough.

Including a live call to your own number.

Phone info@laneglobalsolutions.com

Contact Us